Privacy Policy

Last updated: January 2025

Introduction

At GlobeTide, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel planning platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Student Information Protection

Special protections for university students and their families

What Student Information We Collect

University name
Student ID number (encrypted)
Optional: University email address (.edu)
Verification status and discount eligibility

How We Protect Student Data

Encryption: All student IDs are encrypted using AES-256 encryption at rest and in transit
Limited Access: Only authorized verification systems can access encrypted student data
No Sharing: Student information is NEVER shared, sold, or disclosed to third parties
Verification Only: Student data is used exclusively for discount eligibility verification
FERPA Compliance: We comply with the Family Educational Rights and Privacy Act
Automatic Deletion: Student IDs are automatically deleted upon account closure or graduation

Your Student Data Rights

View your stored student information at any time
Update or correct your student details
Remove student verification and revert to standard pricing
Request complete deletion of student data
Export your student verification history

Important Guarantee

We guarantee that your student ID will never be used for marketing, sold to data brokers, shared with universities without consent, or exposed in any data breach. Your educational privacy is paramount to us.

Information We Collect

Personal Information

We collect information that you provide directly to us, including name, email address, password, profile information, travel preferences, and payment information.

Usage Information

We automatically collect information about your interactions with our platform, including trip searches, bookings, itinerary creation, and feature usage.

Location Information

With your permission, we collect location data to provide personalized destination recommendations and local travel suggestions.

How We Use Your Information

Provide, maintain, and improve our services
Process your bookings and transactions
Send you confirmations, updates, and support messages
Personalize your travel recommendations
Verify student status for discount eligibility
Analyze usage patterns to enhance user experience
Detect and prevent fraud or security issues
Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information:

End-to-end encryption for sensitive data
Secure HTTPS connections for all data transmission
Regular security audits and vulnerability assessments
Restricted access to personal information
Compliance with PCI DSS for payment processing
Enhanced encryption for student identification data

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, booking fulfillment)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

Note: Student identification data is NEVER shared under any circumstances, including with service providers or in business transfers.

Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Receive your data in a portable format
Opt-Out: Unsubscribe from marketing communications
Student Data Removal: Remove student verification at any time

To exercise these rights, contact us at privacy@globetide.com

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

privacy@globetide.com

Privacy Support Team

Response time: Within 48 hours

By using GlobeTide, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.